Center Of Excellence For Fortune 100 Company
Project Summary
Our Client is an IT industry leader in the distribution of information technology products and services. Their Cloud platform is the backbone managing the IT supply chain that supports its customers’ move from a traditional to everything-as-as-service business model. They partner with companies such as Apple, Cisco, Microsoft, Samsung, VMware, Cisco, IBM and Symantec to distribute their cloud solutions.
Our Client’s location-based strategy was no longer fit for purpose with limitations on scale, efficiency and cost. The war in Ukraine and the subsequent sanctions further complicated delivery for the region from its Moscow offices. The attempt to replace key resources in locations such as Barcelona failed due to cost and challenges of sourcing technical resources. Failure was not an option for their key Cloud product. The client needed a fast ramp-up in a location that is both cost-effective and has the necessary skills.
The Solution
We proposed a two-phased, 4-year program:
Phase I
Ramp up key professionals responsible for critical Cloud applications such as senior professionals/developers and team leaders/managers. Main goal – build the backbone of the CoE in Sofia.
Phase II
Set the mixture of professionals starting from the junior and standard ranks.
Bring less experienced professionals to the team who can grow their careers while gaining more knowledge of the applications.
The Result
The partnership between the Client and Synergyc is now in a mature state with Phase I well on its way to completion.
The scope of roles includes Developers (Java, JavaScript, Python, C++), Database Architects, Solution Architects, Product Owners, QAs, Technical Trainers and Writers, Data Scientists and Business Analysts, Escalation Managers and DevOps engineers.
In Phase II, we are looking to add approximately 50% of the headcount over a 1-2 years span.