End-to-End IT & Finance Transformation
Our Team partnered with our Client, a leading global Metals trader, to create a Global Center of Excellence, run by Synergyc, delivering E2E Finance and IT Processes from one location while maintaining the highest performance standards.
Client Challenges
- High running costs driven by original delivery model
- Necessity for aggressive ramp up of resources across multiple Functions due to fast business growth
- Ensuring the best level of communication across Teams and Functions
- Searching for the right Partner to helping create their bespoke Shared Services team
Synergyc solution
- Targeted recruitment approach partnering with our Client to identify the right profiles and secure their prompt onboarding
- “Joint at the hip” approach to define strategy and deliver it
- “One Team”: Clear goals and deliverables both from Synergyc and from Client side
- Transparent and flexible ways of working
Achieving the results
- Complete alignment on services strategy between the two partners from planning to execution.
- Full range of processes and services delivered, ranging from Global IT (Security, Infra and App Management Service, ITSD), Finance (E2E Accounting, Controlling, Finalization, Derivatives, Treasury etc.) and Global HR
- Lift-Shift-Fix: Integration of multiple functions in one delivery location
- Seamless extension of client team. Tailor-made escalation and governance model
- Synergyc led process and systems improvements implemented globally. Accountable for mission-critical activities
