End-to-End IT & Finance Transformation

Our Team partnered with our Client, a leading global Metals trader, to create a Global Center of Excellence, run by Synergyc, delivering E2E Finance and IT Processes from one location while maintaining the highest performance standards.

Client Challenges

• High running costs driven by original delivery model
• Necessity for aggressive ramp up of resources across multiple Functions due to fast business growth
• Ensuring the best level of communication across Teams and Functions
• Searching for the right Partner to helping create their bespoke Shared Services team

Synergyc solution

• Targeted recruitment approach partnering with our Client to identify the right profiles and secure their prompt onboarding
• “Joint at the hip” approach to define strategy and deliver it
• “One Team”: Clear goals and deliverables both from Synergyc and from Client side
• Transparent and flexible ways of working

Achieving the results

• Complete alignment on services strategy between the two partners from planning to execution.
• Full range of processes and services delivered, ranging from Global IT (Security, Infra and App Management Service, ITSD), Finance (E2E Accounting, Controlling, Finalization, Derivatives, Treasury etc.) and Global HR
• Lift-Shift-Fix: Integration of multiple functions in one delivery location
• Seamless extension of client team. Tailor-made escalation and governance model
• Synergyc led process and systems improvements implemented globally. Accountable for mission-critical activities