Solution Specialist BI & Risk

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

You will be focused on monitoring proper operation of the solutions, solving daily problems and incidents, fulfilling users requests and ensuring solutions stability through non-regression testing. You will be requested to address minor enhancement and execute application evolution maintenance.

  • Monitoring of daily technical processes such as data flows or risk calculations to ensure proper business operations
  • Incident, change, problem management for the Market Risk and Credit Risk systems
  • RUN documentation management (audit and maintenance of existing procedures, redaction of missing procedures)
  • Capture, documentation and fulfillment of service requests created by end users in accordance with procedures and SLAs
  • Functional support of the applications (support Level 2)
  • Ensure timely rectification of any technical issue that may occur, improving the documentation with new knowledge acquired, whenever necessary
  • Accompany Global Risk in the definition and set up of test strategy
  • Complete Non Regression Testing in due time for planned releases – documentation of any gap or bug found
  • Develop minor enhancements (40 hours) in the application in scope and ensure zero regression impacts
  • Work together with all parties involved (vendor included) in order to rectify any process that may be automated
  • Escalate to Solution Manager in case of any relevant issues and risks on the functional and technical side (workload constraints, conflicts, etc.)
  • Work closely with Business Analysts of the Risk Program and highlight crossfunctional issues or synergies to Business analyst teams and Project/Program managers

And if you meet the following criteria:

  • Аt least 4 years in a similar support position
  • Problem management, communication and analytical thinking, coding and debugging on scripts and objects oriented languages
  • IT Discipline will be considered a strong plus
  • Fluent in English
  • Windows 7 and MS Office pack (Excel, Outlook), Basic knowledge on SQL
  • SAS platform, .NET platform, Java, JIRA (nice to have)
  • Database competencies (Oracle and/or MS SQL Server), being able to navigate through data via (T)SQL statements and produce/debug scripts
  • SAS Base or SAS BI platform knowledge (nice to have): SAS 9 platform administration, SAS 9 code base + macro, SAS DIS, SAS IMS, SAS EG
  • Incident and Problem management practice (ITIL or other framework)
  • Previous coding experience using scripts and objects oriented languages (nice to have)
  • C#, .NET and JAVA framework knowledge
  • Knowledge of either Market Risk, Credit Risk or Commodity derivatives is considered a plus

Then you are the right candidate for this role!

We Offer You:

  • Additional health insurance
  • Food vouchers
  • Sport cards
  • Transport allowance
  • Home Office
  • Referral bonus program
  • Modern office with a stunning view
  • Charity & volunteer activities
  • Free drinks at the office
  • Max. file size: 20 MB.
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  • Max. file size: 20 MB.