Solution Specialist Atlas

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

  • Provide support to end-users and project teams for the trading applications used in the company
  • Assist development and project teams during software development release cycle
  • Prepare test case scenarios if required for testing interfaces and support tickets
  • Maintain all interfaces designed for trading platforms and collaborate with involved stakeholders
  • Participate in interface releases and testing campaigns
  • Prepare knowledge base articles and documents
  • Collaborate with infrastructure and development teams to analyze and identify root cause of a problem
  • Maintain required knowledge within the team and train newcomers
  • Make proposals and provide information to support decision making concerning the solution
  • Develop solutions to a variety of problems of moderate and complex scope

And if you meet the following criteria:

  • 3 years of experience in technical application support, ERP systems or any custom applications
  • University Degree in Computer Science or any IT related discipline
  • MS Tools, Jira, ServiceNow, Active Directory
  • SQL/PL-SQL knowledge
  • Good understanding of ITIL and software development lifecycle (Agile, Scrum, Waterfall)
  • Nice to have experience with: VB, VB6, .Net, Azure, SOAP UI, PowerShell Scripting
  • Troubleshooting skills
  • Good verbal/listening and written communication skills
  • Detailed oriented approach and analytical skills
  • Team player, positive attitude, pragmatic, dynamic, flexible, self-confident, sociable, direct, resistant to stress 
  • Ability to work in a dynamic business environment
  • Learning agility
  • Ability to work in a multi-cultural team
  • Excellent “Customer Oriented” approach

Then you are the right candidate for this role!

We Offer You:

  • Additional health insurance
  • Food vouchers
  • Sport cards
  • Transport allowance
  • Home Office
  • Referral bonus program
  • Modern office with a stunning view
  • Charity & volunteer activities
  • Free drinks at the office
  • Max. file size: 20 MB.
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  • Max. file size: 20 MB.