Cloud Service Delivery Analyst

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s talk!

What are we looking for?

  • Azure Cloud administration and operations (Iaas, Saas)
  • Applicative monitoring and healthcare (service state, diagnose and resolve issues in accordance with the SLAs)
  • Monitoring and exploitation of network assets within Azure Cloud (configuration and updates, diagnose and resolve issues in accordance with the SLAs)
  • Maintain a production environment in operational state (build and run)
  • Incident, change, problem management for cloud systems
  • KPI, SLAs follow up, reporting and communication
  • RUN documentation management (audit and maintenance of existing procedures, redaction of missing procedures)
  • Lead Patching Campaigns
  • Help to develop and manage key users’ relationships (IT Key users forum, Communication plan, etc.)
  • Backup assets monitoring
  • Windows System Administration

And if you meet the following criteria:

  • 3+ years of experience in Software Support Engineering
  • Firewall Administration, Web Application Firewall (Barracuda or other)
  • Good understanding of a production environment
  • SQL Server Administration (2008 and above)
  • PowerShell scripting (Azure Cli and ARM – nice to have)
  • Self-driven, customer focused, proactive and service oriented
  • Cross cultural mindset, able to work with teams from all regions across the world
  • Successful experience in system administration (ideally in Azure Cloud)
  • Fluent in English

Then you are the right candidate for this role!

We Offer You:

  • Additional health insurance
  • Food vouchers
  • Sport cards
  • Transport allowance
  • Home Office
  • Referral bonus program
  • Modern office with a stunning view
  • Charity & volunteer activities
  • Free drinks at the office
  • Max. file size: 20 MB.
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  • Max. file size: 20 MB.